Social welfare - Disaster Relief Assistance

The City Social Welfare and Development Office (CSWDO) pro-actively provides assistance to individuals and families who are victims or survivors of natural or man-made calamities such as typhoons, fires, earthquakes, and floods.
 

Steps	Requirements	Fees
1. Intake of Affected Families Disaster-affected families/individuals shall report to their respective Barangay Disaster Coordinating Council (BDCC), where they shall be initially interviewed.		No fees Required
2. Submission of Case to CSWDO BDCC shall submit the case to CSWDO at the quickest time possible.
3. Intake and Assessment by CSWDO The affected families/individuals shall be interviewed and assessed for eligibility for the services.
4. Delivery of Services/Assistance Upon assessment of their eligibility and their needs, the affected families/individuals shall receive the appropriate services/assistance such as medical assistance through referral, financial/livelihood assistance, emergency and core shelter assistance, relief and food assistance, etc.

This emergency assistance program includes the provision of the following services:
A. Relief Assistance
a. Food assistance – provision of hot meal, food ration, supplemental feeding and community kitchen.
Non-food assistance – provision of clothing and other domestic requirements

B. Restoration and Rehabilitation Assistance – this is conducted weeks or months following the disaster, restoring basic services
1. Food-for-Work (FFW)
2. Cash-for-Work (CFW)
3. Shelter Assistance

C. Emergency Shelter Assistance – provision of limited housing materials for families whose homes have been totally damaged
*Core Shelter Assistance (CSAP) – provision of environment-friendly, structurally strong shelter units that can withstand various hazard forces.

The Office also facilitates the provision of financial assistance from national government offices (e.g. Department of Social Welfare and Development, Office of Civil Defense)